Fuzzy in a Techie World

Bring on the Boogey Man, Swine Flu, Slasher films with flannel-shirted babysitters, and rabid dingoes that stalk baby carriages. I can handle it. I don’t tremble during power outages or avoid public transportation after 9pm. I won’t glance up from French Women Don’t Get Fat during cabin-rocking turbulence or hide under the covers during a thunderstorm. I am that tourist who tiptoes to the edge, off the path, around the bend, past the warning signs – just to get the best camera angle. As the novelty t-shirt I bought after bungee jumping through a New Zealand canyon declares, “If you aren’t living on the edge, you are taking up too much room.”

That said, I admit I feel a bit squeamish around spiders and experience a disproportionate glee after sucking them up with my vacuum hose from corner crevices. After all, everyone has his or her kryptonite. But, my paralysis, my blood-draining fear - what keeps me awake at night and triggers the sweat glands on my forehead is that black rectangle on my work desk.

I am petrified of my laptop.

Sure, he may appear innocent enough, but I know his true colors. And when heads are turned and the Geek Squad has vacated, he can be devious.


Ever since college, I have bought into the doom and gloom approach of making my acquaintance with technology. I was one of the last standing to get a cell phone, I use only five buttons on my remote control, and the VHS player had to be pried out of my hands in my first apartment. On campus, every student was pre-labeled. You were either a “Fuzzy” who studied allegory and alliteration in Beowulf while huddled in drab 10x12 quad pods or you were a “Techie” who wrote computer code in the shiny, twenty-story edifice with stadium seating, water sculptures and glass elevators that Mr. Packard donated in the late 90’s.

My destiny was written and it was not in code. The one Computer Science class I elected to endure senior year in a quest to break down barriers and challenge my young academic mind - (I was in Silicon Valley after all) - was wrought with disillusionment. A fellow psych Fuzzy and I decided we would coax an odd Pac-Man looking cartoon to dance the jig on screen using complex java script algorithms for our final project. After two consecutive all-nighters with empty Sugar-Free Red Bull cans and O-KE-DOKE popcorn wrappers strewn about our workstation and only three lines of elementary code, we decided to call in the paramedics – my partner’s tech-savvy boyfriend. I still say it wasn’t quite selling out since I didn’t sleep with the guy, but we were fuzzy damsels in cyber distress and thus, instigated my rocky relationship with the computer.

Gigabytes, megabytes, RAM, PPI, Hyper Text Transfer Protocol, IP addresses, processors, memory sticks. It is the language of nerds. Those skinny, pimply guys named Ben whose hands sweat and couldn’t get a date to prom have since inherited the right to ridicule. I find myself flirting with “Herald” on the Geek Squad, offering him a plate of homemade ginger cookies if he can get my modem to blink properly and humbly promising to name my first-born child after him if he can actually get me back online. Herald - for goodness sake!

You see, I work from home. The privilege of pony-tailed conference calls in bunny slippers with coffee breath comes at a cost. There is no IT person in the cluttered office down the hall with wires exploding from industrial cabinets like the crazed tentacles of a giant squid. When the mega-shit hits the fan, I am on my own. The Geek Squad and I. And the awkward fifteen year old sophomore down the block who graciously set up my network, router, and vonage device last summer, only to slip an invoice on frizzed spiral notebook paper for $225 in labor fees through my mail slot four months later.

But, when the screen goes blank, when the error message appears where the adorably outfitted Google icon is supposed to be, I panic. All I know to do is to jiggle the Ethernet cords, quietly shut it off, take a deep breath, retrieve a giant bowl of ice cream and then return, peeking out of the corner of my eye as I hit the power button. If that doesn’t work, I go for a long walk. Maybe he just needs some space. Maybe I’ve been suffocating the guy. I remain stumped.

There are days at a time when the computer is working brilliantly, only to then be arbitrarily followed by a morning of total system failure. My only rationale is that there are these miniature, glassy-eyed creatures prancing around when I sleep, injecting cryptic viruses, worms, and bacteria into my hard drive because they can smell my vulnerability. It is not dissimilar to the modern day TSA where rules are shrouded in mystery. Where there is fear, there is great power. Suddenly, Evian water bottles are a national security threat as are my lip gloss and Speed Stick, unless properly buckled down in a benign quart-size Ziploc.

To my dismay, a few weeks ago, a company technician informed me that I needed have my laptop reconfigured so that they could install a firewall in my home office. I nodded professionally on the phone and agreed to drive out to the Oak Brook location to pick up said firewall.

Firewall? Firewall? What the heck is a firewall? I was picturing a shoebox diorama you might find in a 2nd grade classroom with bright orange construction paper jutting out at jagged angles. I fought the desire to ask, “Is this something that I can fit in my car?”
I had some notion that this device was supposed to ward off those very glassy-eyed creatures that prey upon my laptop at night, threaten to steal my identity, and use my credit card to fly to Tahiti. But, in all honesty, the guy could have handed me a geranium plant and instructed me to place it on top of my desk and water it three times a week with 7-up and I would have probably believed that I'd successfully installed my security system.

It turns out a firewall is a pretty boring looking grey box with countless jacks and drives lining the back and blinking yellow lights up front that I glance at suspiciously every few hours to confirm its good behavior. We are monotonously cohabitating and thus far, my laptop doesn’t seem to mind his new comrade.

However, I was reminded just yesterday that we, Fuzzies, still have fleeting moments of vindication in this tech-laden world. In the late afternoon, there was a soft knock on my door. I pulled it open, ready to tell the Seventh Day Adventists that I couldn’t pledge $5, when I saw the fifteen-year-old neighborhood kid with shoulders slumped forward on my front stoop.

“Yes?”
He peered up at me with red-cheeked abashment and handed me a manila folder, “My mom told me I should have you edit my English essay.”

Tonight, I write my invoice.